Alluvium Cellars

Privacy Policy

Welcome to the Alluvium Cellars website. By accessing and using this website, you acknowledge that you have read and understand the way that we handle your information. This policy, along with our Terms of Use, governs our relationship with you regarding the use of this website and our services.

Introduction

Alluvium Cellars ("we," "us," or "our") values and respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our website (alluviumcellars.com), mobile applications, and related services (collectively, our "Services").

BY USING OUR SERVICES, YOU ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

Information We Collect

Information You Provide to Us

  • Contact information (name, email address, phone number, shipping address)
  • Payment information
  • Date of birth (for age verification)
  • Account credentials
  • Wine club preferences
  • Event registration information
  • Communications with us

Information Automatically Collected

  • Browser and device information
  • IP address and location data
  • Website usage data
  • Cookies and similar tracking technologies
  • Referral source
  • Transaction history

Information from Third Parties

  • Social media information when you connect with or share our content on social media platforms
  • Information from service providers and business partners
  • Public databases

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Verify your age and identity
  • Provide customer service
  • Send marketing communications (with your consent)
  • Improve our Services
  • Analyze website usage
  • Protect against fraud
  • Comply with legal obligations
  • Maintain wine club memberships
  • Organize and manage events
  • Personalize your experience

Information Sharing

We may share your information with:

  • Service providers (payment processors, shipping companies, marketing partners)
  • Business partners when necessary to provide our Services
  • Legal authorities when required by law
  • Successor entities in the event of a business transfer

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our Services
  • Improve website functionality
  • Provide targeted advertising
  • Analyze website traffic

You can control cookies through your browser settings. However, disabling cookies may limit your use of certain features.

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Control cookies and tracking technologies

To exercise these rights, contact us at privacy@alluviumcellars.com.

Age Restrictions

Our Services are intended for individuals 21 years or older. We do not knowingly collect information from individuals under 21.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the security of your information.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

  • You have the right to know what personal information we collect about you and how we use and share it
  • You have the right to delete personal information we have collected from you, subject to certain exceptions
  • You have the right to opt-out of the sale of your personal information (note that Alluvium Cellars does not sell personal information)
  • You have the right to non-discrimination for exercising your CCPA rights

As required by California Civil Code Section 1798.83, users who are California residents are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814.

International Users

Our Services are hosted in the United States. If you access our Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact us using the information provided in the footer below.